Funerals in Mackay & the Whitsundays — A gentler way
to say goodbye.
Full Funerals $5,500 incl GST.
Compassionate, affordable and flexible farewells, with offices in Mackay and Proserpine. Whether you choose burial or our gentle water cremation, we will guide you quietly and kindly.
Locally Owned and Operated Funeral Home In Mackay & Whitsundays
Every family we care for is served by our own local team, not a distant call centre. It's this personal touch that lets us walk alongside you, quietly and kindly, from the first phone call to the last farewell.
I need a funeral now
If someone has passed, we're ready to help this minute gently, and with no pressure. One call is all it takes.
I want to plan ahead
Put your wishes in place and ease the burden on those you love. Pre-planning is simple, and locks in today's prices.
Funeral & water cremation services for Mackay & Whitsunday families
Every farewell is different. We offer the full range of options — and the space to choose what feels right, without pressure.
Water cremation
A gentle, eco-conscious alternative to flame cremation that uses water rather than fire — kinder on the earth, and to you.
Traditional burial
A dignified burial arranged end to end, from coffin selection to graveside, at a pace that suits your family.
Pre-planning
Put your wishes in place ahead of time, easing the burden on those you love and locking in today's prices.
How Water Cremation Works
How it works
In the first hours after a death it's hard to think clearly. Here's a simple path and one phone call to us covers most of it.
Take a breath
There's no rush. Your loved one is safe, and nothing needs to happen this minute. Be with family.
Call the right people
If the death was expected, call the doctor or nurse. If unexpected, call 000. In a hospital or care home, staff will guide you.
Call The Gentle Way
Call us any time on (07) 4881 0491. We'll arrange to bring your loved one into our care, gently and respectfully.
We meet & plan together
At a time that suits you at our funeral home or your home we'll talk through options, wishes and budget, with no pressure.
We take care of the rest
Paperwork, permits, the ceremony, transport we handle every detail so you can focus on saying goodbye.
Areas we serve
Two local offices, one caring team, supporting families right across Mackay & the Whitsundays.
1C / 17 Evans Avenue
North Mackay QLD 4740
2 Mann Street
Proserpine QLD 4800
Suburbs & towns we care for
Upcoming services
Remembering those in our care. View service details and leave a message of condolence for the family.
Families we've walked beside
"They took the weight off our shoulders at the hardest time. Everything was gentle, clear and never rushed."
— The Harmon family, Mackay
"We chose water cremation for Dad. It felt right, and the team explained everything with such care."
— Priya S., North Mackay
"Honest pricing and a genuinely kind team. I can't recommend The Gentle Way highly enough."
— Geoff W., Andergrove
Questions & answers
Here whenever you need us
Whether it's the middle of the night or months of quiet planning — reach out, and we'll take it from there.